Frequently Asked Questions

Can't find question? call us 03 9523 9299 or email us

What payment methods do you accept?

PayPal, Visa, Visa Debit, MasterCard, Amex

Will I receive an order confirmation?

All Parkside Pantry orders will receive an email order confirmation after the order has been processed. You will receive a secondary notification email with your tracking details upon dispatch.

Can I cancel my order?

Once you process your order and click ‘confirm & pay‘, after this point we can not guarantee any changes can be made, or that an order can be cancelled.

I've added the wrong address?

If you have made an error with your address, please contact our Customer Service Team immediately. If we are unable to amend this address error before it is dispatched, we will contact the courier and pass on a redirection request.

* Please note: Double and triple check your address is entered correctly before confirming your order.

Still haven’t found the answer you are looking for?

Please feel free to contact us and we’re happy to answer any enquiries you may have!

Email: info@parksidepantry (12-24 hr response time)